FAQ – Upgrading to Windows Mobile 6 When running on WM6, you may encounter problems described as below: Abnormal status display in Skype If you install the latest Skype software and connect to the internet, you may find that a tick always appears next to “Offline”. This is known to be an incompatibility problem of Skype on the new OS. However, this will not affect the functionality of Skype on your system in any way. You may switch modes by manually tapping your desired mode on the touch screen. Your contacts will still be able to see your online status. Your status: Available for chat But when you open the status menu, “Offline” is checked   Nonetheless, you appear as “Available for chat” on your friend’s contact list Your Skype status : online     2. What models may be upgraded to WM6? As this event is a promotional event for Microsoft’s release of WM6 and is available for a limited time only, we offer WM6 upgrades for GSmart i300. The upgrade will not be available for previous models. All our new models will be built in with Windows Mobile 6. 3. How do I know which operating system my GSmart is running on? Please go to Start > Settings tab > About > Version tab.   Your Skype status : online     4.I can’t find Scheduler, SMS Scheduler, and Pocket Ghost on my GSmart i300 after the upgrade. Upgrading to Windows Mobile 6 will remove Scheduler, SMS Scheduler, and Pocket Ghost from the system. After upgrading, if you would like to back up any data, please go to Programs > Tools > Spb Backup instead. 5. After the upgrade, I can’t sync my GSmart i300 through ActiveSync anymore. Windows Mobile 6 is best used with Microsoft ActiveSync 4.5 or later versions. Please download it at Here. 6. Why can’t I find some of the applications that were available on WM5? Some of the applications are installed from the CUSFILE folder, which is one of the three files contained in the zip file you downloaded. If you can’t find the applications on your device after upgrading to WM6, it is most likely that you did not successfully install the CUSFILE onto your device. Please make sure you have copied the entire CUSFILE folder onto your miniSD card, and then follow the installation steps again. If you can’t find the CUSFILE folder nor the unzipped files, please download the WM6 upgrade zip file from our website again, and then go through the installation process.